general questions

You should plan on reserving the necessary equipment as early as possible before your event date. Without a reservation, we cannot guarantee that the items you want will be in stock. If you are unsure of the exact number of guests, we can always modify the reservation to suit your needs at no additional charge.

For most events or parties, a general quote can be given over the phone or by email. For larger events, we may need to send a representative to meet in person to go over event needs and view the event space.

Please call 308.440.3962 to make a reservation.

 

All rentals will have a 30% non-refundable deposit that is required to reserve your rental and may be paid by cash, check, or credit card. This amount will be applied to your final invoice upon installation.

 

An additional 3.5% convenience fee will be added for any payment made by card.

Date, time, location and approximate number of guests who will be attending. Whether your affair is formal, informal, simple or elaborate. Buffet or sit-down style, since a buffet requires less space per person than a sit-down.

If renting a tent, are there underground sprinklers, cables, wires or any other obstacles the tent installer should know about.

Great question! Some tent companies may say they have insurance but you can never be sure. We will be glad to provide you with a copy of our insurance certification upon request.

fees & payment

All rentals will have a 30% non-refundable deposit that is required to reserve your rental and may be paid by cash, check, or credit card. This amount will be applied to your final invoice upon installation.

 

An additional 3.5% convenience fee will be added for any payment made by card.

Final payment is due upon delivery and setup. We accept cash, check, or credit card (Visa or Mastercard). An additional 3.5% convenience fee will be added for any payment made by card.

The first 20 miles are free!  There will be a one time, one way mileage charge of $4.00 per mile, over 20 miles, per vehicle required, up to two (2) vehicles.

 

Example: 1 vehicle traveling 50 miles one way would cost $120.00 total. 2 vehicles traveling 50 miles one way would cost $180.00 total (2nd vehicle is charge $2.00/mile).

No, this is already figured into the original delivery fee.

preparation, delivery & installation

Yes. Our tents can be installed over decks, patios, or driveways given the space needed. Sometimes this requires special staking or drilling into asphalt or concrete, so please let us know what type of surface you plan to place the tent. There will be an additional fee if installed on concrete or asphalt.

Yes, please have the area mowed at least 1-2 days in advance in order for your event to look as nice as possible. Also, area must be cleared of any branches, pet feces, vehicles, or equipment in order to install the tent and to have it clean for your event.

You are required to ensure that all utility lines are marked for the safety of our associates. Please call Nebraska811 diggers hotline at 800.331.5666 to have utilities marked.

We require that you are present when the tent is installed to let us know where the sprinklers are located. We will not be responsible for any damage to a sprinkler system.

Please do not run the sprinklers for 2 days before the tent installation, this will help keep the tent clean for your event.

Installations will take place up to 6 days prior to your event. We will contact you to let you know when delivery and installation will take place. If you have venue restrictions and need a specific time or day for your installation additional fees may apply and we must be notified as soon as possible.

 

We realize that your time is valuable and occasionally, our delivery personnel will be delayed by traffic or weather conditions. If this happens, we will contact you to keep you updated as to the estimated time of arrival.

We will try to accommodate your request for any special delivery or pick-up times whenever possible. If a rental is needed within 48 hours of booking an additional $100 fee will be added.

We require that you or a representative are present at the time of delivery to ensure that the rental is installed in the correct area.

All tents, tables, and chairs will be properly set-up and secured by our trained personnel and per the customer’s request.

dismantling & pick-up

Please wipe down tables and chairs. Place rented table linens in the bag provided and place under the tent. Please do not attempt to take down the tent structure.

The customer is responsible for all items from time of delivery to time of pick-up. The customer will be charged replacement or repair costs for lost, stolen, or damaged equipment due to misuse or negligence.

let's connect!

hours

M-F: 10am-6pm
Sat: Closed
Sun: Closed

sign up for our newsletter

find us on facebook

contact us

Riverdale, NE
308.440.3962
jade@qualityeventrentals.com

Copyright © 2018 Quality Event Rentals, All Rights Reserved.
Design by Shianne Zimmerman

Close Menu